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How to email TikTok with specific support questions or issues

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All users can see TikTok’s email addresses.
TikTok provides more than 10 email addresses for users to address diverse needs.
TikTok also offers a feedback form that you can use in place of sending an email.
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Sometimes it can be difficult for companies to locate their email addresses. Finding the right contact person can be difficult, regardless of whether it’s intentionally or accidentally buried on a company’s website.

TikTok is open about the various ways you can contact them. The company has multiple email addresses and a feedback form that can be used to address most users’ queries.

Here are the contact details for TikTok by email and via their feedback form.

How to email TikTok

If you know where you want to send your question, you can email TikTok. TikTok can be contacted by email if you are a creator who wants to discuss business, ads, or support issues relating to your content creation.

If you experience account issues or can’t access the app, you can still email TikTok. However, it is recommended that you use another method. If none of the above email addresses are suitable for your query, then you can contact TikTok through its feedback form (see section next) or by using the Report a problem option within the app’s settings. 

Here is a list containing email addresses that you can use to reach TikTok

Contact addresses for the Creator Marketplace:

Global: business-servicesupport@tiktok.comUnited States of America: creator-marketplace-support@tiktok.comCanada: creator-marketplace-support@tiktok.comEurope: eu-creator-marketplace@tiktok.comIndia: TCM_IN@tiktok.comJapan: TCM-JP@tiktok.comOutbound: TCMsupportOutbound@tiktok.com

General addresses

To report a problem: info@tiktok.com or legal@tiktok.comFor general feedback: feedback@tiktok.comFor advertisement related queries: advertise@tiktok.comFor advertisement complaints: adreview-support@bytedance.comFor press inquiries: pr@tiktok.comJapan: info_jp@tiktok.comLatin America: info_latam@tiktok.comKorea: info_kr@tiktok.comSoutheast Asia: info_kr@tiktok.com

TikTok can also be reached via a web browser’s feedback form. This is suitable for most cases and has a predetermined list of topics that you can address. These topics can be used to address general account questions, ban appeals, or reporting abusive content. You can also upload up to 10 images to the form through the Upload link under the Attachments (Optional) section to help illustrate an issue or question. 

For specific queries and requests, fill out the feedback form at TikTok.

Kyle Wilson

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